In both corporate security departments and amongst security suppliers, there has been a very narrow focus on the benefits from services provided; in fact most often that focus has been on security benefits. But there is evidence that a host of other (non-security)...
The Trust-Domains Guide: A Guide to Identifying, Modelling, and Establishing Trust Domains
Trust is a prerequisite for collaborative human action and efficient cooperation. This fact is of particular importance when collaboration is mediated by information technology, where new domains of interaction are constantly created within, between, across, and...
Aspiring to Excellence: The Case of Security Suppliers and Corporate Security
What are the most important characteristics of an excellent corporate security department? What makes an excellent security supplier? Our latest Security Research Initiative report explores the characteristics needed to achieve outstanding performance as rated by both...
Staff Dishonesty
Little is known about the true nature and extent of staff dishonesty as many retailers are reluctant to admit that they have a problem and few have systems in place that enable them to detect the level of loss they have suffered. This study is based on interviews with...
Property Marking
There are all sorts of things that can be attached to goods to make them more difficult to be tampered with, to render them less susceptible to theft or counterfeit. The simplest idea is to attach some form of label or marking that indicates who the owner/seller is,...
ATM Crime
One of the key issues in understanding how to reduce opportunities to commit crime is to understand the offenders' perspectives. This small-scale project is based on interviews with just six people who admitted to committing over one thousand offences, between 52 and...
Organising for Brand Protection
Following the work done on the illicit market (below), PRCI conducted further work into the structures that companies put in place to protect their brands and identify practices that can be used to carry the fight to illicit market operators, as well as the benefits...
Shoplifters on Shop Theft – Implications for Retailers
Shoplifters across three continents have been filmed by academic researchers for the first time as they recreated their crimes. The report, 'Shoplifters on shop theft: implications for retailers' offers fascinating insights into how thieves say they steal and provides...
Security Officers Research
Retail security officers can make a major contribution to an efficient, profitable and safe retail environment however their deployment does not guarantee a crime free store. This summary report outlines key issues that impact upon the effectiveness of uniformed...
Home Security and Place Design
Security has a cost at the point of build or refurbishment. Such benefits as it may confer come later. The means by which such benefits may best be conferred require discussion. This report (Sponsored by ACPO CPI) attempts to discuss the benefits (direct and indirect)...
Identity Theft & Fraud – Learning from the USA
A new report is recommending all consumers be given access to one free credit report per year in order to combat identity theft, one of the UK's fastest growing crimes. The report, Identity Theft and Fraud: Learning from the USA was written by leading criminologist...
Learning from Fraudsters
The report is based on interviews with 16 convicted offenders. The main focus is on people who have stolen large sums from organisations with which they are connected (usually those that they are employed by). Listening to what they have to say facilitates insights...
The Fight Against Identify Fraud: A Brief Study of the EU, the UK, France, Germany and the Netherlands
This report is based on a brief review of the response to identity theft in the EU, the Netherlands, France, Germany and the UK. In particular the report focuses on what the current status in law regarding identity theft is in each country, what individual governments...
Learning from Fraudsters – Reinforcing the Message
A second report based on follow-up interviews with fraudsters has been published. The work was undertaken for Protiviti and includes interviews with a range of different types of fraudsters, including those who committed passport frauds and were caught when leaving...
Identity Theft in the UK: The Offender and Victim Perpective
This main purpose of this study was to consult offenders to provide an insight into how they get hold of the information that they use to commit identity fraud with a special focus on using paper based documents e.g. utility bills, bank statements, birth certificates...
Evaluation of CCTV in the London Borough of Lewisham
This paper reports on an evaluation of the town centre CCTV scheme in the London Borough of Lewisham. The study was conducted in 2003 and 2004, and looked at the scheme's operation in the years 1996 to 2004. The evaluation was conducted by a mixture of process...
The Home Office – Assessing the Impact of CCTV
This report was produced by Professor Martin Gill and a team of researchers from the University of Leicester for the Home Office and evaluates 13 Closed Circuit Television Camera (CCTV) projects (comprising 14 separate systems) implemented in a range of contexts,...
A short evaluation of the (economic) benefits of the Milton Keynes CCTV System in managing police resources
This provides a summary of the findings from a research project looking at the economic and efficiency benefits to the police and the wider criminal justice system of a CCTV system in Milton Keynes. The study found a wide range of benefits, some of which were costed...