Security & Risk

Beyond the Protection of Assets: The Broader Benefits of Security

In both corporate security departments and amongst security suppliers, there has been a very narrow focus on the benefits from services provided; in fact most often that focus has been on security benefits. But there is evidence that a host of other (non-security)...

The Trust-Domains Guide: A Guide to Identifying, Modelling, and Establishing Trust Domains

Trust is a prerequisite for collaborative human action and efficient cooperation. This fact is of particular importance when collaboration is mediated by information technology, where new domains of interaction are constantly created within, between, across, and...

Aspiring to Excellence: The Case of Security Suppliers and Corporate Security

What are the most important characteristics of an excellent corporate security department? What makes an excellent security supplier? Our latest Security Research Initiative report explores the characteristics needed to achieve outstanding performance as rated by both...
Staff Dishonesty

Staff Dishonesty

Little is known about the true nature and extent of staff dishonesty as many retailers are reluctant to admit that they have a problem and few have systems in place that enable them to detect the level of loss they have suffered. This study is based on interviews with...

Property Marking

There are all sorts of things that can be attached to goods to make them more difficult to be tampered with, to render them less susceptible to theft or counterfeit. The simplest idea is to attach some form of label or marking that indicates who the owner/seller is,...

ATM Crime

One of the key issues in understanding how to reduce opportunities to commit crime is to understand the offenders' perspectives. This small-scale project is based on interviews with just six people who admitted to committing over one thousand offences, between 52 and...

Security Officers Research

Retail security officers can make a major contribution to an efficient, profitable and safe retail environment however their deployment does not guarantee a crime free store. This summary report outlines key issues that impact upon the effectiveness of uniformed...

Learning from Fraudsters

The report is based on interviews with 16 convicted offenders. The main focus is on people who have stolen large sums from organisations with which they are connected (usually those that they are employed by). Listening to what they have to say facilitates insights...