Little is known about the true nature and extent of staff dishonesty as many retailers are reluctant to admit that they have a problem and few have systems in place that enable them to detect the level of loss they have suffered. This study is based on interviews with...
This summary report presents an overview of findings from a research project conducted by PRCI on behalf of The Gillette Company. It concerns the global market in stolen fast-moving consumer goods (FMCG) and presents a strategic response that involves manufacturers,...
There are all sorts of things that can be attached to goods to make them more difficult to be tampered with, to render them less susceptible to theft or counterfeit. The simplest idea is to attach some form of label or marking that indicates who the owner/seller is,...
One of the key issues in understanding how to reduce opportunities to commit crime is to understand the offenders' perspectives. This small-scale project is based on interviews with just six people who admitted to committing over one thousand offences, between 52 and...
Following the work done on the illicit market (below), PRCI conducted further work into the structures that companies put in place to protect their brands and identify practices that can be used to carry the fight to illicit market operators, as well as the benefits...
Shoplifters across three continents have been filmed by academic researchers for the first time as they recreated their crimes. The report, 'Shoplifters on shop theft: implications for retailers' offers fascinating insights into how thieves say they steal and provides...
Retail security officers can make a major contribution to an efficient, profitable and safe retail environment however their deployment does not guarantee a crime free store. This summary report outlines key issues that impact upon the effectiveness of uniformed...
Security has a cost at the point of build or refurbishment. Such benefits as it may confer come later. The means by which such benefits may best be conferred require discussion. This report (Sponsored by ACPO CPI) attempts to discuss the benefits (direct and indirect)...